- Delight & Retain Customers: Send automated, personalized tracking details and milestone alerts to keep buyers informed every step of the way.
- Minimize Expensive Returns: Identify at-risk shipments early and use self-service re-routing to avoid failed delivery attempts before it’s too late.
- Optimize Fulfillment Performance: Analyze real-time delivery rates, address types, and carrier metrics directly from a centralized cloud dashboard.
Enhance Your Alcohol Delivery Experience with Smarter Shipping Compliance
Take full control of your customers' shipping journey. Proactively manage delivery exceptions, eliminate frustrating and costly returns, and keep buyers coming back with seamless, real-time tracking integrated directly with FedEx and UPS.
“Your system has made my job 110% easier and allows me to put more time into other things.”
Benziger Family Winery
Request a Demo
See how Deliver Experience protects your revenue and improves your delivery outcomes.
Alcohol and Beverage Delivery Management Software
Ensure first-attempt delivery success and increase customer reorder rate with the ShipCompliant Delivery Experience — alcohol delivery management system for wineries, breweries, distilleries and retailers.
"[With Delivery Experience] we now have real-time access shipment statuses and can immediately notify our customers of failed delivery attempts like never before; as a result we are having far fewer packages returned to us, thus saving us, as well as our customers, time and money."
Our Delivery Experience Software Clients
Sovos ShipCompliant is the trusted beverage alcohol compliance partner for more than 2,000 wineries, breweries, distilleries, importers, distributors and more.
Extend our premium experience to home delivery
Shipping DtC? Relax. Sovos ShipCompliant solved it.
Delivery Experience — ShipCompliant’s alcohol delivery software — allows you to effectively manage your customers’ shipping experience to achieve delivery success on the first attempt and minimize expensive and frustrating returns.
Product Features & Benefits
Centralize Processes with a Cloud-based Solution
- Quickly search for orders, update shipment details and contact customers, all from a single platform that is integrated with FedEx, UPS and fulfillment houses
- Analyze shipments and identify issues immediately from the dashboard
- Proactively reach out to customers and quickly re-route packages with failed delivery attempts
Additional Features
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Delight & Retain Customers
Send personalized package tracking details automatically at key shipment milestones and proactively communicate potential delivery issues. Offer customers industry-leading shipment options, such as self-service re-routing to carrier locations. Increase the likelihood of repeat orders with stellar shipping experiences.
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Minimize Expensive Returns
Identify at-risk customers and send them actionable emails at key shipment milestones to prevent delivery problems. Prevent costly returns or delays through temperature monitoring and customer scoring.
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Improve Fulfillment Performance
Analyze and track real-time delivery rates, failed delivery attempts and returned package rates with our beverage delivery route management software. Evaluate analytics by carrier, address type and customer to improve the delivery process.
Available stand-alone or bundled
ShipCompliant Delivery Experience is available as a standalone product offering or as an add-on to any Sovos ShipCompliant core product, including Market Ready, Direct, and Direct with AutoFile.
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Market Ready
Simplify go-to-market complexities
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Direct
DtC shipping compliance, tax, license management and more
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Direct with AutoFile
Sales & use tax, excise tax, gallonage, and shipment report filings with ease
Curious to learn more?
Take a peek at these mini demos—a series of six short videos that offer a detailed look at the different components of our liquor delivery software, including a quick overview, getting to know the dashboard, unshipped packages and en route views, email tools and performance metrics.
Success Story: Orin Swift Cellars
Delivery Experience helps Orin Swift Cellars streamline shipping and delivery processes to increase successful delivery rate and customer satisfaction.
See the ShipCompliant Platform in Action
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